1. Pan-India Delivery Network
The Fragrance House delivers curated authentic fragrances to connoisseurs and collectors across 19,000+ PIN codes across India. Every order is inspected, hand-packed, and dispatched directly from our store at Sindhu Bhavan Marg, PRL Colony, Bodakdev, SBR (Sindhu Bhavan Road), Ahmedabad – 380054, Gujarat.
2. Estimated Delivery Timelines
We work with tier-one express courier partners (including Blue Dart, Delhivery, DTDC, and Express Cargo) to ensure prompt, secure arrival:
Same-day pickup and rapid regional express courier delivery.
Air-express transit for fast, direct city hub arrival.
Comprehensive road and air reach to every serviceable district.
3. Fragrance-Grade Shockproof Packaging
Transporting fine crystal flacons requires meticulous care. We package every order using fragrance-grade protective standards:
- Thermal & Shock Insulation: Multi-layer shock-absorbing air cushioning to shield glass bottles from physical impact and rough handling.
- Tamper-Evident Seals: Securely sealed outer cartons ensuring your package has remained unopened from our atelier to your hands.
- Safe Liquid Handling: Compliant with liquid transport and flammability regulations for fine alcohol-based extraits.
4. Order Tracking & Dispatch Updates
As soon as your order has been packaged and handed over to our logistics partner:
- You will receive an instant Airway Bill (AWB) Tracking Link via WhatsApp or SMS on your provided contact number.
- You can track the live progress and estimated delivery window directly on the courier portal.
- Our concierge support (+91 9601391505) remains available to assist with any delivery expediting or address modifications prior to delivery attempts.
5. Shipping Charges
Shipping fees, if any, are clearly communicated during your consultation and order summary before confirmation. We frequently provide Complimentary Pan-India Express Shipping on curated full-bottle orders.
6. Failed Delivery Attempts & Address Re-routing
Our courier partners will attempt delivery up to three times. If a package is returned to our boutique due to incorrect address details, unavailability, or refusal, our team will coordinate with you via phone (+91 9601391505) to verify your details and arrange a re-attempt.